Automatic reminders is a great way to make sure users are up to speed with their Motis in Motimate. The reminders will be sent once a month, on your preferred day and time ๐๐
Setting up automatic reminders:
- Log into your Motimate account.
- Go to MotiSpace Settings.
- Click on Features on the left sidebar.
- Scroll down and click Training.
- Press the toggle besides Automatic Moti reminders and make sure it turns blue
- The feature is now enabled. This next step is important as Support will set up the rest from here.
- Contact support@motimateapp.com with your preferred day and time for the reminders to be sent out (ex. The 20th every month at 9am).
The automatic reminders will look something like this:
Please note: Automatic reminders will be sent out only once a month, on the day that you prefer. The reminders will be sent out to any user who on that day...:
- have any Motis with progress below 100% on any of their assignments in any of the playlists from 1-5 (default names: Mandatory, Need to know, Should know, Recommended, and Routines)
- activity for the user is either:
- no activity at all (they are a new user that hasnโt logged in) or
- last activity more than 7 days ago
- was invited more than 7 days ago
- hasnโt been notified recently (during the past 10 days)
If you are looking for guidance on how to schedule reminders for specific Motis only, click the link below: